1. Information We Collect
We may collect personal information you provide to us, including but not limited to:
- Name, date of birth, and contact details (email, phone, address)
- Health information necessary for the provision of our services
- Payment information (if applicable)
- Information collected automatically through website usage (e.g., IP address, browser type, pages visited)
Sensitive information, such as health information, is treated with higher privacy safeguards as required by law.
2. How We Use Your Information
We collect and use your personal information for purposes including:
- Providing and managing our healthcare services
- Responding to your enquiries or booking requests
- Managing payments and accounts
- Sending relevant communications (e.g., appointment reminders, health updates)
- Complying with legal obligations
We will not use your personal information for unrelated purposes without your consent.
3. Disclosure of Your Information
We may disclose your personal information to:
- Healthcare professionals involved in your care
- Third-party service providers who assist with business operations (e.g., IT providers, payment processors)
- Government authorities when required or authorised by law
We take reasonable steps to ensure that these third parties comply with privacy obligations.
4. Data Storage and Security
We store personal information securely, using physical, electronic, and procedural safeguards to protect it from unauthorised access, misuse, loss, or disclosure.
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
5. Your Rights
You have the right to:
- Access and request a copy of your personal information
- Correct any inaccuracies in your personal information
- Request the deletion of your personal information (subject to legal or contractual obligations)
- Withdraw consent to use your information for certain purposes
Requests can be made by contacting us using the details below.
6. Cookies and Online Tracking
Our website may use cookies or similar technologies to improve your browsing experience. You can manage cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on our website with a revised effective date.
8. Contact Us
If you have questions, concerns, or complaints about how we handle your personal information, please contact:
Empowher Women’s Health
Suite 8, 13 Carrara St
Queensland, Australia
Email: info@empowherwomenshealth.com.au
Phone: (07) 5662 1258
We will respond to your enquiry in accordance with the Privacy Act 1988 and our internal complaints handling procedures.